Service Procedure

Why to Provide After-Sale Service?

Since the established day of our company, we commit ourselves to make green, environmentally friendly and healthy tools for panel stamping, customers’ requests are preferred and we offer the best experience to you with our first class service. All the prices of our company’s injection molds are fair and transparency, the used materials are detail listed and clear at a glance. We adhere to faithful and honesty principle, attention to reputation and to honor the contracts, which help us win the consistent high praise of the customers. We would keep learning and improving as always, pursuit of excellent and create high quality goods. As well as to provide more attentive service to the customers.

How to Provide After-Sale Service?

We actively bring out the philosophy “quality = life, service = eternity”. Under the premise of doing each program well and conscientiously, we elaborately complete the after-sales service and client review. We would access to more customers with attitude of real, sincere and hospitality, meanwhile we would hope to earn a good reputation of customers and their friends and receive high evaluation from all sectors of society by means of meticulous service.

How to Perform After-Sale Service?

1. During the maintenance procedure, we will care for all objects of customer. If damage,  will compensate according to the cost.

2. During the maintenance procedure, we will record the present issues, explain the reason to users and make a maintenance schedule.

How to Perform Quality Guarantee?

For metal plate stamping tools, our company will provide a quality warranty card with official seal after project accomplish. Provide warranty in accordance with warranty items. During the warranty period, any quality issues that arise during panel stamping tools manufacturing can be solved in time.